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See also: i OS 9 Mail tips | How to set out of office in Mail The most common cause for non-responsive email is because you haven't got a connection.Mail keeps tabs on the messages itself, but downloads the messages each time you view them. They go to pick up an email and get "This message has not been downloaded from the server" instead.This is a common problem, and it typically means the Mail message has been interrupted while it's being downloaded from the mail server.To check, just visit the web access and verify your credentials.For instance, sign in to your account using Outlook Web App and click the drop-down arrow next to the Help question mark, and then click About and verify the server name.While you're in Settings, check your Wi-Fi and make sure you're connected to a network you know (or not connected at all and using mobile data).If you're connected to a random network, such as the ubiquitous "public network" (caused by a bug in nearby Windows laptops), that never works.

Your i Phone can't get an email if it's not connected to the Internet.Exchange’s syncing feature is called “Exchange Active Sync.” And the most typical email clients used for Exchange are Microsoft’s Outlook.The biggest difference between IMAP and Exchange are the servers that store email.Hi All, So doing some testing now with the retail version of Mavericks and I am still having an issue with Mail syncing to our Exchange account.All the mobile devices get an email straight away, but when mail goes to check for messages on the server it just hangs for a long time.

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