The Creation difference extends to our 40 years experience in running fan conventions.In the last few years we've seen promoter after promoter fail taking hard earned ticket money down with them.Each ticket is checked for authenticity at the door with a scanner and we can not let you in if your ticket is counterfeit (which has happened recently). ALL GUESTS are contracted to appear and all convention contracts specify that appearances are tentative and subject to change as film and television work demands take precedence as can a personal conflict.
The Better Business Bureau reports that the company lost its accreditation in July.
“We know people may be looking for a date on Valentine’s Day and trying to decide which business to choose to find that special someone,” said Phylissa Landix of the Dallas BBB.
Landix said they went through thousands of complaints and compiled a list of the top offenders.
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Unlike so many other genre conventions, Creation Entertainment has a strict company policy not to "oversell" our conventions.