If you meet the browser requirements, check for a browser message on your screen prompting you to run an add-on.Once you do so, you should see a “Check for Updates” button here.If you unplug or cancel the update process before completion, your smartphone may be unusable and you may need to restart the update process to regain use of your device.Before updating you need to check the current software version on your Black Berry.The Black Berry Device Support Community Forums have closed as of April 1, 2017.Black Berry remains committed to providing excellent customer support to our customers.
The latest software version is shown at the top of this page.If not, you can always head to Settings Software Update to check manually.When you do see the OS, you can download in the background and go about your business until the install is ready. but seemed to lack the finesse that Black Berry users always seem to go gaga over. The “Latest Version” of Desktop Manager [v18.104.22.168] Kept on Saying… SO you can either get a) Leaked Versions from the Carriers which are NOT officially released (much earlier than official release) OR wait a while & get the fully-tested official OSes. Re-installing 3rd Party Application Plug in your device, load up BDM, click on Application Import files, browse your 3rd party application backup file. I first tried the Official route & that did not help [It rarely does]. A “little” snooping did reveal that the OS 6 was released into the “wild” [read Leaked] first, & then EVEN Officially by the good guys at Vodafone Essar in INDIA! It’s as if Black Berry is NEVER sold unbranded/factory-unlocked… I have a Factory-unlocked / unbranded / plain Black Berry.. which in turn irons out the bugs & re-release the OS to the Carriers [with a slightly changed Version Information (ending with small increments in Version Number)]. Do a battery-pull afterwards and letting it reboot (take up to 2 minutes), to double check.